Last Updated: [12-Dec-2024]
Welcome to 3hscare! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how 3hscare collects, uses, discloses, and safeguards your personal information when you use our application for operation theater information and booking management.
By accessing or using 3hscare, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
- User Details: Name, contact information (email, phone number), address, and professional details (hospital, doctor name).
- Account Information: Login credentials, including username and password.
- Booking Information: Appointment and booking details for doctors, surgeons, and hospitals.
1.2 Non-Personal Information
- Usage data such as page views, actions taken, and session duration.
- Device information including IP address, browser type, operating system, and app version.
1.3 Sensitive Information
For secure operation theater bookings and compliance:
- Health-related data necessary for remote monitoring, OT scheduling, and diagnosis purposes.
We ensure that sensitive information is handled securely and in compliance with applicable laws.
2. How We Use Your Information
We use the collected data for the following purposes:
- To Provide and Maintain Services:
- Facilitate OT booking, doctor scheduling, and hospital management.
- Enable AI/ML recommendations for effective OT utilization and lifecycle management.
- For User Support and Communication:
- Notify you about updates, features, or changes to our services.
- Respond to inquiries, technical issues, or support requests.
- For Analytics and Improvement:
- Understand usage trends to improve app performance and user experience.
- Develop new features and functionalities.
- For Compliance and Security:
- Protect against unauthorized access, fraud, or misuse.
- Comply with legal obligations or industry standards.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data under the following circumstances:
- With Service Providers: Third-party vendors assisting in hosting, analytics, payment processing, and other services.
- With Hospitals and Doctors: To facilitate bookings, communication, and remote monitoring.
- For Legal Obligations: When required to comply with legal processes, laws, or protect our rights.
- Business Transfers: In the case of a merger, acquisition, or asset transfer.
4. Data Storage and Security
We implement industry-standard security measures to protect your information, including:
- Data encryption in transit and at rest.
- Secure servers and firewalls.
- Restricted access to authorized personnel only.
However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the following rights regarding your data:
- Access: Request access to the personal information we hold about you.
- Rectification: Correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications.
To exercise your rights, please contact us at info@3hscare.com.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
- Remember your preferences.
- Analyze usage trends and enhance user experience.
You can adjust your cookie preferences through your device settings.
7. Third-Party Links
Our application may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any data.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be communicated through our app or website. Your continued use of the services indicates acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
3hscare Support
Email: [ info@3hscare.com]
Phone: [+91 8050095950]
Website: www.3hscare.com
By using 3hscare, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your information as described above.